1 reviews | Active since Nov 2015
Neotel Think Twice
I will never, ever again make use of Neotel they are very inexperienced and do not even follow up on their notes that they make on their system, they could not service me any more and decided that I should be released from my 2 year contract, they collected the phone and modem, now I am the one battling to get the service cancelled and I was also billed for the cancellation of the service R1008 how ridiculous can it get, I am getting phone calls from their accounts department saying that I am in arrears with my account and my service will be suspended in 48 hrs, so suspend the account please then I will not be billed any further. I Have a Telkom line, internet and email and do not make use of your service witch you cancelled finally after 2 months of phoning. The ref no I received SREQ***/11/2015, SREQ***5/01/2016 and 19/01/2016, I was told today 19/01/2016 that a credit will be passed on my account I wonder must wait and see!!!<br> <br> <br> <br> <br> <br>
We are sorry for the delay. We have checked on our system and a credit note has been app**** for on your behalf. Our team will be in contact soon
We are sorry for the delay. We have checked on our system and a credit note has been app**** for on your behalf. Our team will be in contact soon
