NEOTEL THE WORST INTERNET SERVICE!!!!!

I got a neotel package that includes 2 phones, wi-fi and stick internet.The wi-fi is now broken since last week and we don't get ANY response from neotel to resolve this problem.We phone and phone and out of 18 times we got through 3 times.Their response - no stock in country,we must just wait till their are stock available.For this time period i can't use my equipment at work that work on wi-fi. The stick they supp**** us is absolute useless during working hours taking me anything up to 5 minutes just to post something.People can come and look and try them self to see how bad neotel internet is working.VERY FRUSTRATING and the worst NOBODY give us any feedback about this problem.Out of 6 x battling to send - emails the only answer was they look into the problem.<br> I want to stop my service at them but that i also can't do as their is nobody to assist me.This neotel seems as they don't exist [URL Removed] the end of the month they quickly take my money even before i get any billing from them - stop order is the only way they work. I had to purchase another internet stick from vodacom just to get some of my work done,but still i must pay for neotel internet that i can't use.