Neotel the worse telecoms billing service in SA

I have the following account with Neotel, R***. This account has been the cause of all my headaches because Neotel always fails to debit the account that I provided by signing a debit order instruction form when I opened the account. Rather Neotel finds it easier to accumulate unpaid monthly telephone bills and hand me over to lawyers for collection. I am now really annoyed by this recurring behaviour. I have proof that Neotel has debited the account in the past. It is not acceptable that such a big company fails to do their job and blame it on the client.<br> Neotel MUST stop their lawyers from harassing me and go and debit my account as initially agreed. I am sick and tired of lawyers threats of having me listed on the credit bureau. Neotel must prove that they attempted to debit my account but failed because of the lack of provision or any other raison. I will accept the blame if the later is the case. But they cannot produce such a proof because they simply failed to debit.<br> I do not have time to be paying all my service providers by bank deposit or EFT, that is why I authorised Neotel to debit my account.<br> I hope this matter can be resolved as a matter of urgency.<br>