CS
Charl S

1 reviews | Active since Sept 2010

01 Mar 2016, 10:33

Neotel still no show

I logged a complaint on hello Peter regarding slow or no internet and someone from neotel phoned and left a voicemail once. <br> <br> I am trying to run a business and I don't have time to run after people who supply me with service I run after my customers. <br> <br> Today I have lost a few hundred rand in sales because my pos is linked to my internet. Not sure how this is acceptable. <br> <br> Please come and fix my internet and don't charge me a R800 call out fee.

0
Replies (1)
Neotel
Neotel's reply01 Mar 2016, 12:31
Official
Hello sad b true,

Thank you for getting in touch. We are sorry for the inconvenience and have escalated your query to our team to assist in you. Your reference number is SREQ_*** . Our team will be in contact shortly