AP
Anthony P
1 reviews | Active since Jun 2009
11 May 2015, 13:58
Neotel *****S
So apart from begging Neotel to upgrade our line from 1MBS to 4MBS and them never doing it (but billing us for it), we cancelled the line, PAID the cancellation fee and new get billed again for the line that doesn't exist.<br> <br> With tears in my eyes, you guys are IDIOTS! <br> <br>
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Neotel's replyOfficial
11 May 2015, 14:07Hello tonypaladin,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply11 May 2015, 14:07
Official
Hello tonypaladin,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team