Neotel *****ing / overcharging from clients?

Neotel is denying me daily data usage stats on my account. <br> <br> That leads me to believe they are *****ing / over charging for data. <br> Why else would they deny me having access to my DAILY data usage stats? <br> <br> I need to know how close I am to the soft cap on my account (800mb) before they will throttle my <br> account. Monthly data usage reports (provided with invoice) is not going to help me at all. <br> <br> I was told on this ref number FCR_*** by \Mmabadisa Mokoena\" that they can sent me a <br> daily email the my data usage figures but then the next day I have different ref number and now they <br> want a reason for requesting MY data usage figures. <br> New ref number: FCR_*** received from \"Caroline Mohlahlo\"<br> <br> I cannot think that neotel can legally deny me this information per day. <br> <br> I am shocked and disappointed at the disgusting level of customer support that I got from neotel, <br> in fact, neotel support dept is beyond useless and might as well close down completely. <br> <br> If only they were as effective as Gift Mokhine from their sales dept. They can learn from him as he goes out of his way to try and sort out customer complaints. <br> <br> Getting support from neotel support dept is impossible.<br> "