Neotel *****ing my money!!

I enquired about a contract on 3/12/2014.<br> And asked specifically about coverage in my area because I had the same issue with 8ta, I was told it is no problem.<br> I signed the contract and the first hour home after testing it I called Koketso to say I have almost no signal. it wont even connect to the internet.<br> He got the technical department to call me and after a discussion the technician told me that I should never have received it because there is no signal at my address.<br> I then spoke to Koketso who said he is sorry and will cancel the contract.<br> It took almost 2 months to come collect the device, and now I had a debit order go off on a contract that should have been cancelled that I never used due to no service.<br> I have mailed Koketso multiple times but no response and I'm still receiving accounts that I will be billed again!!!<br> <br> You people are *****ing my money!!!<br> I want this sorted out!