Neotel Service is the worst

<p>I phoned Neotel some two weeks ago because I has mistakenly recharged my Neotel phone with my data voucher. They said it would take between 3 days and 7 days later. 14 days later, nothing has been done. I phoned today and spoke to call Centre agent Micheal Bigar who told me finance department has not yet done what they are supposed to do. This is not the first time. And this is very poor service that I have become accustomed to from Neotel. They are just unprofessional when it comes to attending to customer queries. </p>