Neotel's service is a disgrace "even that is an understatement"

<p>We have been trying to resolve a matter with Tebogo Lesiba since March 2016. Numerous e-mails and phone calls have been made and still we have not received and closure in this matter. The service is pathetic. Neotel is owing us a refund of R680 which was due two weeks ago and we still have not received this. We have requested on numerous occasions to speak to a Manager and have been denied this request. I made one final attempt this morning to speak to a Manager, spoke to Pertunia and Blozi from retentions department and once again was denied the opportunity. Unfortunately all aspects of this matter is too lengthy to place on this complaint. I suggest a Manager get in contact with the client as this matter will now be forwarded to the Consumer Council.</p>