RM
Rajanderan M

1 reviews | Active since Jan 2016

07 Jan 2016, 12:46

Neotel's Double Debiting Bank Account

- 1.5 Years Ago, I took out a Data Contract with Neotel via Mitabyte Computers in Springfield Park in Durban-KZN. Very happy with my Data prices , but not happy about Neotel's Service to me. My contract states that, debits will go off on the 7th of the month, but Neotel changed this to the 1st. My customers pay me by the 5th of every month. My bank account has been abused by Neotel ever since. Wrote numerous E-mails to various people in Accounts Department, to no avail. They make promises, but don't keep to them.. All e-mails: to &

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Replies (1)
Neotel
Neotel's reply07 Jan 2016, 14:45
Official
Hello GospelZN,

We are so sorry to hear this. We have followed up on your query with our team and they will be in contact soon. Your reference number is SREQ_*** : 1. Regards, The Neotel Team.