NEOTEL refuses to cancel service

<p>I first wrote to Neotel's retentions department on 8 February 2016 at 11.01am requesting that they cancel my telephone and data services. Its been over three months and still I am unable to get them to cancel this service. I have resent the original email to their retentions department and still they will not cancel my service or even respond to my cancelation email. Potential customers please be aware; their data service is intermittent at best and once to contract with them, its impossible to cancel.</p>