JB
Johan B

1 reviews | Active since Sept 2015

24 May 2016, 13:09

Neotel Pre-paid ****

<p>I bought a Neotel USB Data Modem. Unbeknown to me was the fact that you had to top-up this modem frequently with data else the modem becomes redundant.</p> <p>On various calls to Neotel support to load a Top-up Data Voucher to the modem I was subsequently told after 2 days that I had to buy a new modem because the number on that modem has lapsed.</p> <p>I am amazed that Neotel still exists.</p>

0
Replies (1)
Neotel
Neotel's reply30 May 2016, 12:31
Official

Hi Johan,

We are sorry to hear this and have flagged it with our team to provide you with more information. Your reference number is SREQ_***9