Neotel, paying for not having Internet?

<p>After 3 days of neotel having connectivity issues I've finally decided to write a review about this.</p> <p>Besides waiting 30 minutes for anyone to actually answer your phone call, when they do eventually answer your call you get told to restart your router to resolve an Internet problem that clearly their outdated infrastructure. </p> <p>I've been having connection problems for 3 days yet I still have to pay in full every month eventhough I haven't had Internet for half the time? </p> <p> </p> <p>Dolly Naphna, who is a supervisor isn't even available to take phone calls from clients. </p> <p> </p> <p>My honest opinion for anyone considering neotel as a service provider, don't! Rather take your chances with mweb and telkom. But signing up with neotel would be a big error and a hard lesson to learn. </p>