Neotel only out to ***** your time and Money

I have been struggling ith Neote now for about 6 months. I have had the device installed to be used. Struggled 3 months to get it to work. eventually I had it removed as I was getting no customer service to get my problem solved. The devise was removed in January 2016 and the cancellation done in February 2016. We are now in April 2016 and Neotel just decided to deduct over R2000 from my account for no reason!!! I am now struggling with theit call centre to get this reversed. I was told a turn around time of 24 - 48 working hours. It has now been a week and 3 calls later with no joy. I have spent hours with them on the phone with a telephone bill risiing even more as they put you on hold for hours. I highly discourage anybody from doing business with htem at all. STAY AWAY FROM NEOTEL!!!