BR
Barry R

1 reviews | Active since Jul 2011

09 Nov 2015, 07:38

Neotel = NO SERVICE

NEOTEL installed a device a few months ago - signal kept dropping and losing internet access. reported multiple times until an \Airtel"system was installed. Signal has gone from bad to atrocious. Multiple reference numbers later I still have signal dropping and no internet access. I get told by Musi (I think) that they are having continuous problems with the router used and will come out the next day to install a new one. That was Tuesday the 3rd November - no technician and not even a telephone call as to why he could not make it. Anyone considering NEOTEL be very cautious - very quick to install but when something goes wrong"

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Replies (1)
Neotel
Neotel's reply09 Nov 2015, 14:37
Official
Hello BBB21,

We are sorry to hear this. We have passed your feedback on to our team and will be in contact.