HM
Heather M

1 reviews | Active since Nov 2016

02 Nov 2016, 14:24

Neotel network of horrors

<p>My problems starts of in me trying to get a new Neotel wifi device for my home. They checked my area and there was service and a device was provisioned to me.</p> <p>The 1st problem came as I wanted a 12 month contract for their mifi device which was 179/month. I recieved the incorrect device and also the wrong terms for the contract. Being weary of contacting people and also in the process getting my cellphone bill high I took the device.</p> <p> </p> <p>Now another horror of mine is there are no data speeds. I have called about this issue now almost 10 times. Have sent screen shorts of the data speeds and dololo no one has come to help me. Can neotel help me or rather just tell me how to get of their contract.</p> <p> </p> <p> </p>

0
Replies (1)
HM
Heather M's update08 Nov 2016, 10:23
Reviewer Update

Thank for the response but I have cancelled my contract now.