Neotel N1 City. The lower bar of service

Since CDMA is "New to South Africa" , you are not the least bit helpful. Neither do you know your product. Neither do you make an effort to ensure the customer spends some money at your store. Neither do you pick up your phone. We (as customers) go to your store to try and mentally engage you to start talking to us or to help us or sell to us. You do not have brochures on stands, neither do you have devices on display. What am I missing except the absolute lack of energy in your store. (Also can refer to a specific individual here). Face facts and turn that store around!