KF
Kate F
1 reviews | Active since Feb 2016
19 Feb 2016, 11:26
Neotel Lies about availability
After feasibility being passed and signing a contract for 36 months for fibre ISP, i was informed that it was no longer commercially viable due to another contract being cancelled. I was then told that the solution would be for a wireless \last mile\" and the feasibility also came back passed. I was then informed only because i took it upon myself to call the channel manager the day before due installation that it was again commercially not feasible. Excuses/reasons given were in my opinion lies and unacceptable. Neotel has wasted my companies time and energy and delayed the roll out of projects. "
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Replies (1)Neotel's replyOfficial
22 Feb 2016, 17:04Hello KateField,
Thank you for your feedback, we are sorry for the inconvenience.
We are going to follow up with our team on your query and provide feedback
Thank you for your feedback, we are sorry for the inconvenience.
We are going to follow up with our team on your query and provide feedback
Neotel's reply22 Feb 2016, 17:04
Official
Hello KateField,
Thank you for your feedback, we are sorry for the inconvenience.
We are going to follow up with our team on your query and provide feedback
Thank you for your feedback, we are sorry for the inconvenience.
We are going to follow up with our team on your query and provide feedback
