cL
celeste L

1 reviews | Active since Jun 2012

15 Apr 2015, 07:35

Neotel just can't be bothered

On the 27th of March I wrote a complaint here on hellopeter about their lack of stock, the rudeness of their staff and just being useless in general. It is now almost 3 months since I have been \approved"for services by Neotel and I STILL have no idea as to when I could expect delivery. ( They told me the whole process would take a MAXIMUM of 10 working days )<br> <br> Neotel responded on hellopeter with this copy paste response:<br> <br> Hello rickylouw"

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Replies (1)
Neotel
Neotel's reply15 Apr 2015, 08:00
Official
Hello rickylouw,

We thank you for highlighting this problem to us.

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Regards,
Customer Services Team