cL
celeste L
1 reviews | Active since Jun 2012
15 Apr 2015, 07:35
Neotel just can't be bothered
On the 27th of March I wrote a complaint here on hellopeter about their lack of stock, the rudeness of their staff and just being useless in general. It is now almost 3 months since I have been \approved"for services by Neotel and I STILL have no idea as to when I could expect delivery. ( They told me the whole process would take a MAXIMUM of 10 working days )<br> <br> Neotel responded on hellopeter with this copy paste response:<br> <br> Hello rickylouw"
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Replies (1)Neotel's replyOfficial
15 Apr 2015, 08:00Hello rickylouw,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply15 Apr 2015, 08:00
Official
Hello rickylouw,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
