A.
Andre ..

1 reviews | Active since Mar 2013

26 Sept 2016, 10:17

Neotel is the worst ISP in South Africa !!!

<p>After complaining for the last 3 months about unacceptable internet speeds, i logged fault with their "so called technical department". It took 13 days from the day the fault was logged for me to even be contacted. When i was finally contacted, I was told a technician would come out and fix the problem identified by Neotell. A week later because they are too lazy to come out & fix their problem, they responded and said loss of connectivity and low speeds in their opinion was acceptable. I am of the opinion that Neotel are worse than than Telkom !!! </p>

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Replies (1)
Neotel
Neotel's reply26 Sept 2016, 12:23
Official

Hi Andre

We understand your frustration. We havesent you feedback and have arranged for our team to give you a call to discuss. We apologise for the inconvenience