1 reviews | Active since Mar 2015
Neotel is the worst company to do business with
Neotel, your reference: Handover Instruction Received (Email ***)
I've been a client of Neotel for years now and for years i'm trying to get out of an internet service provider contract. The internet is pathetic, which explains why their service and staff are as pathetic!! Do not use this company as your internet service provider!!! Going to cost you an arm and a leg and you will end up not having internet at all PLUS their installation jobs are very messy and very unprofessional!!!
I just have to pay every month (even though i have no internet connection, or they hand you over to Nudebt). As one person, i can't really do much, but i will now go ahead and sue this company for all the hours i spent on the phone trying to resolve matters, loss of income because i barely had an internet connection, damages to my property etc.
They treat you as the dumbest person on earth and are not willing to sort out their issues. Nor do they want to cancel the contract i have signed with them. So i have no choice but to find alternative ways.
After various communications to Neotel (Talk to us dept), i've informed them that they have until 5pm today to remove their stuff from my property, or i will remove it myself.
Names at Neotel i dealt with and really hope the rest of south africa doesn't have to deal with these people:
Alton Green Katleho Meso Wiseman Nqopa Innocent Ntsane Mmamy Khosana ********** ********** **********
Recently i've added Garth Schooling (CEO) to my list, but obviously impossible to talk / contact the CEO directly.
Good luck to anybody that wants to do business with Neotel / Liquid Telecom. Don't even waste your time. There's many other better companies out there.
Good Day, we are sorry to hear about the service received and the inconvenience that has been caused. Please provide is with your account details so we can have the team look into the matter.
Good Day, we are sorry to hear about the service received and the inconvenience that has been caused. Please provide is with your account details so we can have the team look into the matter.
Our Team is currently looking into this and will revert to you.
Our Team is currently looking into this and will revert to you.
