NEOTEL IS MISLEADING

Mitabyte ran a promo for NEOTEL. R216 for 15 gigs of wifi. Sounded good so I signed up. I was told that that there was a once of activation fee and the monthly subs of R216. To my surprise, my first account was R1220. I tried phoning customer care but was put on hold for 15 min. I then sent an email. After 4 days no reply. I went to mitabyte to get clarification. I was told the service was uncapped and they could not cap it on their side. They suggested I should monitor my usage and phone customer care to cap it. I challenged them to get hold of customer care and after waiting for 10 min to get through I left. ORICCA who rep**** to my email said I should contact customer care to cap my usage. Her English was so confusing because I could not understand what she was trying to say. Suffice to say I am disillusioned with NEOTEL. All I want is what I signed up for