JB
Justin B
1 reviews | Active since Mar 2009
02 Mar 2015, 19:37
Neotel is a JOKE!!!
Our Neotel package we signed up for that was offered to us an upgrade was a 10 gig data package but it apparently it should have been 5 gig data...not our mistake. We want what we were offered. We have every month being charged for anything above 5 gigs. We have had numerous run ins with Neotel about fighting to get credits passed for incorrect charges so we have now decided to cancel due to Neotels incompetence and lack of service. M Web here we come!
Helpful (0)
Replies (1)0
Replies (1)Neotel's replyOfficial
03 Mar 2015, 08:38Hello bothajm,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply03 Mar 2015, 08:38
Official
Hello bothajm,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
