Neotel, Internet Conection Always Down
<p>almost every week we have to conctact Neotel to fix our connection as it would have gone down, this is so frustrating for our business. we have to call them that's an expense on top of another, you hold for more than 10minutes while reporting the problem as well. We used to never had such but now its an every week thing. </p>
Hi, Julie. We are sorry to hear this and we would like to escalate this to the team. Kindly send us your contact number and Neotel account number so we can get someone to call you and assist.
Best regards,
Hi, Julie. We are sorry to hear this and we would like to escalate this to the team. Kindly send us your contact number and Neotel account number so we can get someone to call you and assist.
Best regards,
Our account 027GERM ********** 427881
contacts **********
Our account 027GERM ********** 427881
contacts **********
Hi, Julie. We are unable to see your account number and contact details as Hello Peter is blocking them from the public platform. Kindly send them to us via private reply.
Best regards,
Hi, Julie. We are unable to see your account number and contact details as Hello Peter is blocking them from the public platform. Kindly send them to us via private reply.
Best regards,
027GERM*** |
027GERM*** |
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Hi, Julie. Our team has tried contacting you to no avail. Kindly confirm the number above and a suitable time to call you again.
Best regards,
Hi, Julie. Our team has tried contacting you to no avail. Kindly confirm the number above and a suitable time to call you again.
Best regards,
tried contacting me when, am available on my cell and landline, i don't even have a missed call or voice mail message from Neotel
tried contacting me when, am available on my cell and landline, i don't even have a missed call or voice mail message from Neotel
Hi Julie, we believe that our team gave you a call? Please confirm this.
Best regards,
Hi Julie, we believe that our team gave you a call? Please confirm this.
Best regards,
the person who gave me a call seems like she didn't know why she was calling me
the person who gave me a call seems like she didn't know why she was calling me
Please give us the details of the call made to you and we will follow up with our team.
Best regards,
Please give us the details of the call made to you and we will follow up with our team.
Best regards,
she called me to log on a service which was down so that the technical team would work on it
she called me to log on a service which was down so that the technical team would work on it