Neotel Incompetence

I find that the people at the Neotel Call Centre (Tel: ***) are polite but ***********.<br> <br> In August 2014 I phoned Neotel and I was informed that the area I live in had good internet connectivity. Within days I purchased a Neotel 3G Plug.<br> <br> Initially I had good download and upload speeds and then I started picking up problems. The pages would not download properly, I would get \Page not Found".<br> <br> Whenever I do a speed test (results below) and phone Neotel on ***"