NEOTEL..HORRIBLE SERVICE

<p><br />I have taken steps from complaining about poor service to completing a cancellation form(02-10-2016)<br />These steps required constant calling and waiting not less that 10 to 20 min each time. I was told that an agent will call me....no one has. I had again called on my own and spoke to Mmamy Khosana as per trailing mail. She assured me that the account will be closed. I was told to hand over my wi fi device and sim card at the office where I signed the contract which was Mitabyte in Springfield Durban.</p> <p>Mitabyte<br />Address: Block K, 35 Intersite Ave, Durban, 4001<br />Phone: ********** </p> <p>There is only one lady who handles the neotel contracts and she gladly accepted the device and sent an email to Neotel. However I am still getting billed and debited. Again, poor service.</p> <p>I then approached the same store and was told that the Neotel Head office cannot find the device and that the issue will be resolved. This was December, it is now March 2017....and I am still debited</p> <p><br />Neotel /Liquid Telecom....Please reimburse me my Money and find and accept your inferior device...yOU TOP THE LIST FOR WORST SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p> </p> <p><br /> </p> <p><br /> </p> <p><br /> </p>