Neotel has worst customer service of all

Neotel does not care about delivering a service to its customers:<br> - I reported a fault on 8 October 2015 which was never resolved, causing me major inconvenience.<br> - I requested my service to be moved to a new premises which was done 3.5 weeks later than agreed causing me major problems.<br> - I have requested not to deal with Katleho Meso on multiple occasions, which was just ignored.<br> - I was promised a credit for the non delivering of service which has still not been finalized.<br> - I am being overcharged for services which was not even requested for.<br> - Neotel never follows up on any request and if you don't call back multiple times, nothing is done to resolve a matter.<br> - No company in South Africa has ever caused me as much frustration and inconvenience as Neotel. I cannot understand how they have an existence! They are truly pathetic!!!<br> This is my second complaint on HelloPeter and Neotel has not responded. Please remove them as a company who does respond!<br> NEOTEL, Please confirm that you will cancel my contract without any penalties!!! This will be the only way that you can start making up for the mess you have made!!