Neotel has to be the WORST RUN COMPANY in SA

I bought two contracts from these lying **** in October. One was supposed to come with two phone lines that I have been trying since October to activate. The idiots who work in EVERY division of Neotel have no cooking clue how to use their own technology. Consequently it is now February and countless calls later they still cannot activate the phone lines. Their Midrand Service Centre are beyond USELESS. No skill or competency whatsoever. Now my Modem has stopped working. Call Centre made me shlepp to Midrand - again to fix it. Half a day later Midrand now says Call Centre should have booked a technician. Sent me back to phone the Call Centre. Call Centre dont know what to do. Helpless. Literally asked : \What is a Modem?\". Am I the only one with an ongoing, insurmountable problem with the lies and false promises and breach of contract with Neotel? Surely it is time for a Class Action against this useless pretender IT company?"