CL
Chanhee L
1 reviews | Active since Jul 2015
16 Jul 2015, 12:19
Neotel has the worst customer service and delivery
Beginning of May, my company app**** for Neotel Fiber Optic internet solutions.<br> We were told that all installations will be done within 30~40days.<br> It is now July 16th but we have not been given any physical proof of what is going on.<br> The accounts manager has not come back to us with any feedback or assurance whatsoever.<br> Neotel has the worst ISP / Service that i have ever seen!<br> I think they are worse than some of the major companies that i have dealt with.<br> Hi highly recommend NOT to use them.
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Replies (1)Neotel's replyOfficial
16 Jul 2015, 14:38Hello YPBT,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
Neotel's reply16 Jul 2015, 14:38
Official
Hello YPBT,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
