DL
David L

1 reviews | Active since Jul 2015

16 Jul 2015, 12:24

Neotel has the worst customer service and delivery

Our work has contacted Neotel to set up our offices with their internet fibre optic solution. from the beginning of May 2015. It is now July 16th . We do not get any feedback unless we Phone over and over again just for someone to answer us. we then get put to different departments cause Andile doesn't answer his Cell Phone.<br>

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Replies (1)
Neotel
Neotel's reply16 Jul 2015, 14:40
Official
Hello DJDavid86,

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Kind Regards,
Customer Service Team