neotel has the worst customer service

Neotel has failed to keep me update with the proceedings of line installation and progression, they have claimed it should take a maximum of 30 to 40 days. it has been almost 3 months and still no progress has been made, and absolutely no feed back has been given, even after constantly contacting them and inquiring about the progression of the installation of the fiber optic lines. This is the worst company service i have ever come across.<br> I suggest using a different internet provider.