Neotel Has Lost Their Lustre

<p>I'm sick of terrible speeds on my Neotel connection. I've had intermittent speeds on my line which is supposed to be 2MB/s UNCAPPED with NO SHAPING. I pay a lot of money for uninterrupted speeds, despite 2 Megs being a bare minimum these days, and I'm convinced that I'm still getting throttled. Today I ran their speed test and it took so long the actual online speed test timed out. I spoke to a polite gentleman today on their phone who never got back to me and now here I sit. It's pathetic. Neotel might as well change their name to NeoTelkom with this amount of failed service delivery.</p> <p> </p> <p>Neotel, when your base station goes down or there's a problem with your lines it should be announced on your website. Then we'd at least have a reason. We also shouldn't be led to believe that it's our domestic infrastructure when it clearly isn't. My gear works fine.</p> <p> </p> <p>I demand my 2Megs/second and I want it immediately.</p>