NEOTEL FIBRE FOR BUSINESS

We run a business and took up a contract with neotel fibre ,which s one of the biggest mistakes we have ever made. firstly they are extremely slow and do not do things correclty the first time around. we have requested our lines to be moved 2 months prior to us moving into our new offices. we are going onto our 3rd month in the new office and still do not have connectivity. <br> <br> Our own IT company had to put a link between our old office and new offices which cost us a lot of money and this morning Neotel pops up at the office to tel us they ready to put the fibre in but they need to remove the old unit from the old premises. No one went to the old building to check and remove the unit and then they disconnected the line completely. <br> <br> The line was actually disconnected before they even came to our premises and now instead of having 2 hours of down time our business has to shut down till NEOTEL can figure out when they are not too busy to come back and install the line. <br> <br>