1 reviews | Active since Mar 2017

09 Mar 2017, 13:32

NEOTEL DONT USE THEM

<p>I used Neotels' service for two years and the service and network/signal was so shocking that I was for forced to cancel my contract in November 2016.</p> <p>Neotel continues to deduct from my account despite more than 50 calls made to them from 1 December to 9/3/2017.</p> <p>They also promised to refund me the unauthorised amounts deducted from my bank account since December and they cannot tell me how much is going to be refunded and when.</p> <p> </p> <p>I will not recommend anyone to use this service. Even when the system was down, they WOULD still charge the FULL amount. My service was off for days and weeks on end. And they told me that it was not their problem and they stilled charged the full amount.</p> <p>SInce then I am contracted with Telkom. The service is like night and day. They refund you when you do not have coverage or there was a problem with the line </p>

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Replies (1)
's update22 Mar 2017, 18:44
Reviewer Update

Wrote to you privately on 13/3/2017 about the amount owing to me.

Have not had a reponse or acknowledgement.