1 reviews | Active since Oct 2012
Neotel disconnected
<p>It's been 2 or more weeks that I have had no or extremely slow Internet from neotel, I only found out when I phoned in to the call center. They have claimed on news 24 that the problem is resolved but I still have no Internet. Even before the problem occurred their line speed was too slow to even read news 24 on my phone. I have had to buy Mobile data to run my business off that. I have asked them to contact me as I want to cancel the contract as I consider them in breech. Their response is someone will contact me within 20 days. I still need Internet to run my business people!</p>
Hi Charl thanks for getting in touch, we are sorry to hear this. Please kindly give our team a call on 0860NEOTEL or message us on our Facebook page for assistance.
Hi Charl thanks for getting in touch, we are sorry to hear this. Please kindly give our team a call on 0860NEOTEL or message us on our Facebook page for assistance.
I have called and emailed - i have sent many emails and am getting no response - this morning I sent a screenshot of the internet speed to show how slow it is. You are not supplying the service I signed up for - contact me ASAP to cancel the contract - Charl van Zyl
I have called and emailed - i have sent many emails and am getting no response - this morning I sent a screenshot of the internet speed to show how slow it is. You are not supplying the service I signed up for - contact me ASAP to cancel the contract - Charl van Zyl