Neotel Contract Ended August 2017 R***

Hi, I am tired of the service receives from Neotel, I have called into their call center numerous times over the last 6 months and every consultant provide me with a different answer. My contract ended in August 2017 and todate I am still been charge for a contract I am no longer in use off. First they say I must send an email for cancellation which was done, then they say I must logged it with help desk, then they will logged it with help desk. And even then this contract is not cancel. I have spoken to my bank and they will reverse the debit orders for me. I want this contract cancelled immediately or I will be going to the service ombudsman and I want all debit orders reversed since the end date of my contract. Acc Number R ********** 64

Don't contact me until this contract is cancelled correctly, I am tired of speaking to your *********** staff members.

Regards.