ND
Nico D

1 reviews | Active since Feb 2014

05 Aug 2016, 11:18

Neotel: Champions of bad service :(

<p>Since upgrading my contract my service deterioated to close to none.</p> <p> </p> <p>Neotel has even blocked HelloPeter :(</p> <p> </p> <p>Turn around on e-mails is many days. Call centre has queues bancrupting anyone call by cellphone. Call back function does not work. Neotel web complaints form does not work.</p> <p> </p> <p>Advise to all: Be ready for the champs of bad service when dealing with Neotel </p>

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Replies (1)
Neotel
Neotel's reply08 Aug 2016, 09:00
Official

Hi Nico thanks for getting in touch. We are sorry to hear this and would like to assist.

Please send us your Neotel query and we will look into this for you?