NEOTEL Billing after cancelling contract

<p>About one and a Half months ago i signed up for a Neoflex 10 gb contract . Before signing up i went through Neotels online coverage map which shows that my area is covered. After recieving the package and going through installation the same hour it refused to work. I then contacted Neotel customer support who asked me to do a long trouble shooting step (at my expense) , this did not work and eventualy they said that i am out of the coverage zone. I was upset so i asked them to cancel it the next day or so. I then contacted the Neotel store and Spoke to Habeeb Khan who said i can drop the modem off , which i did. The next Day Habeeb tells me that the cancellation has gone through within 7 days and there is no fees, he asked if i wanted to take another contract. I declined . At the beginning of May i recieved a Neotel bill saying that i owe them money. They **** about the coverage. **** about cancellation and now they are charging me?The Branch mentioned is the Durban Crescent branch. Neotel must remedy this situation as this is unacceptable. </p>