TM
Tsholo M

1 reviews | Active since Aug 2011

27 Feb 2015, 12:48

NEOTEL AND BAD SERVICE AND LACK OF COMMUNICATION

I in 2012 canceled my account with Neotel and was sent numerous emails to indicate that it was done and they had also took money from my account that was not supposed to., now they took me to credit berea for what i dont get it...I AM Highly annoyed

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Replies (1)
Neotel
Neotel's reply27 Feb 2015, 13:17
Official
Hello miniTsholo,

We thank you for highlighting this problem to us.

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Regards,
Customer Services Team