1 reviews | Active since May 2016

01 Jan 2017, 11:48

Neotel absolutely sucks!!

<p>I cancelled my contract with Neotel on 27/08/2016. I knew that I would be liable for an early termination fee for their modem, but Neotel has deducted full monthly charges from September until today 01/01/2017. In spite of numerous calls & emails and an assurance that a refund would be made to me, Neotel continues in my opinion, to make ******** deductions from my bank account. How poor are your business ethics & how desperate are you Neotel to take these deductions from a pensioner? </p>

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Replies (1)
Neotel
Neotel's reply03 Jan 2017, 15:29
Official

We are truly sorry to hear about your issues experienced. If there is anything we can assist with, please send us a message on the Neotel Facebook page, or our official Twitter account and we will gladly assist.