1 reviews | Active since Aug 2015
NEOTEL
I've had a contract with Neotel for 4 months and each and every month the billing has been a nightmare! Not once has it been without trouble regardless of me being proactive since they *****ed it up fantastically the 1st month.
EVERY MONTH they send an incorrect invoice with interest that I'm expected to pay.
Very quick to cut off my connection without checking on their mess up. Every single month since this has began, I've had to call for reconnection, help fix their errors, but nothing is changing.
Good Day, we are sorry to hear about this. Please provide us with your account details so we can look into the issue.
Good Day, we are sorry to hear about this. Please provide us with your account details so we can look into the issue.
Good Day, we have escalated the is to our Accounts team and a consultant will be in contact with you. Your reference number is SREQ_***
Good Day, we have escalated the is to our Accounts team and a consultant will be in contact with you. Your reference number is SREQ_***