tT
thea T
1 reviews | Active since Apr 2014
26 Feb 2015, 09:57
NAME AND SHAME NEOTEL AND MBD
I CANCELLED MY NEOTEL ACCOUNT WITHIN MY ALLOWED 7 DAY COOLING OFF PERIOD, BECAUSE THERE INTERNET COULD PICK UP NO CONNECTION AT MY HOUSE. NOW THEY HANDED ME OVER TO MBD CORP. WHAT A LOT OF BULL!!! GET YOUR FACTS STRAIGH BEFORE U ACCUSE ME OF NOT PAYING MY ACCOUNT AS U PUT IT, AND HAND ME OVER, AND U BETTER CLEAR MY NAME BECAUSE NEOTEL STAFF AT MENLYN DOES NOT DO THEIR JOB...SEE ATTACHED PROOF FROM YOUR STAFF THAT I HAVE HANDED IN MY DEVICE ETC BECAUSE YOUR INTERNET DID NOT WORK!!! I HAVE SENT IT TO MBD!!! BAD BAD BAD !!!
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Neotel's replyOfficial
26 Feb 2015, 10:15Hello blommekind112233,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply26 Feb 2015, 10:15
Official
Hello blommekind112233,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team