1 reviews | Active since Jul 2016
Line soft barred
<p>I logged a call on Monday morning that my line was soft barred due to usage limits. I increased the limit by a small amount as the line would open up on the 1st.my line is still barred.yesterday I sent a mail to ********** and a someone by the name of Khangelwa Nkalweni replies and say they increased the limit and I used my top up already and is barred again.my line was never active since Monday how could I use the top up. She cannot understand that.i had asked her to call me back and they don't call back.now if I want to cancel my service they don't even care and want to charge termination fees.my reference is fcr ********** 73.</p>
Hi Riaz thank you for your message.
We would like to get our team to look into this as soon as possible. Hello Pater blocks reference numbers, please kindly send us your acc number or reference number as a reply or log a new Hello Peter query and put it under client reference so that we can follow up with our team?
Hi Riaz thank you for your message.
We would like to get our team to look into this as soon as possible. Hello Pater blocks reference numbers, please kindly send us your acc number or reference number as a reply or log a new Hello Peter query and put it under client reference so that we can follow up with our team?
Fcr ********** 38
i still have not had any feedback regarding this matter.
Your agents are rude and not helpful at all.
Why would a termination fee have to apply if i am not getting the service.
I have been trying ot get a replacement phone for about 2 months now and i keep getting told there is no stock.The service is disgusting.Now apparently my usage is almost up on the one line as i do not have another phone for the other line.What kind of telecoms company are you.Fly by nights.
Fcr ********** 38
i still have not had any feedback regarding this matter.
Your agents are rude and not helpful at all.
Why would a termination fee have to apply if i am not getting the service.
I have been trying ot get a replacement phone for about 2 months now and i keep getting told there is no stock.The service is disgusting.Now apparently my usage is almost up on the one line as i do not have another phone for the other line.What kind of telecoms company are you.Fly by nights.
Hi Riaz
Unfortunately Hello Peter is blocking your reference. Please create a new posting using you reference number as "client reference" or message us on Facebook for assistance
Hi Riaz
Unfortunately Hello Peter is blocking your reference. Please create a new posting using you reference number as "client reference" or message us on Facebook for assistance