LN
Lebang N

1 reviews | Active since Nov 2015

08 Dec 2015, 13:15

LIES AND BAD SERVICE

On the 30th of November I loaded a complaint re Neotel - they responded by providing a reference number and promised that someone will call me back. To date they are yet to do so. I have been call them everyday the outcome is the same - kept on hold for long excessive time. It looks like this is the strategy that Neotel's call centre agents uses to get rid of clients on the phone. Today though Busi in your technical division took things to the next level....put the phoned down in my ear!<br> <br> @ NEOTEL - I AM STILL WAITING FOR MY QUERY TO BE RESOLVED!

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Replies (1)
Neotel
Neotel's reply10 Dec 2015, 14:43
Official
Hello LEB Nkosi,

We are sorry to hear that. We have sent your feedback to our team and they will be in contact to assist you.