Learn how to Count properly and run correct Debits

I am so annoyed with Neotel<br> Firstly they load the incorrect debit date just so they can run the debit order on incorrect date so that they can make money out of you.. ***... <br> Secondly I send them proof that they made an error and they just sit on the information and keep on doing what ever they want on my bank account... ***2. <br> Thirdly.. They cause me to incur bank charges due to their stupid errors. I show them and I demand my refund and they sit around again messing around and they don't update their accounts... ***3.<br> It is recorded that they are supposed to cap my service, which they do, but what they have been doing is they just don't bother capping at the right time, they wait to make a bit more money then they cap it which is not right.. it is their responsibility to ensure the correct measure are put in place as they have access to the system. So they must then reverse those charges... ***4<br> So I have decided as they don't know how to count.. I will do manual payments myself.. So stop debiting my account, you will get manual payments of your subscription. <br> I have tried resolving this over and over.. all it does is to leave me holding on for hours on end. Nxa <br>