Landline

Item: Neotel
Rating: 1
Author: Mick B

Hi Neotel Support,

I have logged a call and my reference no is tech ********** 81. my landline has been changed without my permission and now I have someone's no which is a business line.

This is unacceptable as I haven't received any feedback. Should I post this on all the social media first before I can get a response??????

Helpful (0)

Replies (3)

Neotel's replyOfficial

06 Apr 2018, 13:15

Good Day, we are sorry to hear about this and the inconvenience that has been caused. Please provide us with the account or the reference number.

Best regards,

Neotel's reply06 Apr 2018, 13:15

Official

Good Day, we are sorry to hear about this and the inconvenience that has been caused. Please provide us with the account or the reference number.

Best regards,

Mick B's updateReviewer Update

06 Apr 2018, 13:58

Thank you for the fast response. My issue has now been resolved.???

Mick B's update06 Apr 2018, 13:58

Reviewer Update

Thank you for the fast response. My issue has now been resolved.???

Neotel's replyOfficial

06 Apr 2018, 15:00

We are happy to hear the matter is resolved.

Best regards,

Neotel's reply06 Apr 2018, 15:00

Official

We are happy to hear the matter is resolved.

Best regards,