yK
ys K

1 reviews | Active since Aug 2015

14 Aug 2015, 07:24

is this really unshaped and uncapped service?

got a contract for 2mpbs uncapped wireless service for 2days. When i connect internet for the first time router gave me limited connection.Call technician sort thing out. speed was pretty good i was happy. after 21 pm, speed went half. now i am downloading 530 mb and expecting time is 2days. i dont pay for this R699 every month. it is very annoying

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Replies (1)
Neotel
Neotel's reply14 Aug 2015, 08:17
Official
Hello yskim,

Thank you for making contact although we are sorry to hear of the difficulties.
We have escalated your feedback and will have you contacted in roder to support as soon as possible.
Thanks and kind regards,
The Neotel Team