Internet so slow

My internet is so slow.<br> <br> I have been complaining for some time.<br> <br> It seems to pick up a bit to a \GREAT"100kb/s but not for long.<br> <br> There are times that I cannot even access my emails.<br> <br> I would like to cancel my contract because its not worth paying.<br> <br> Urgent reprocess would be be highly appreciated."""