1 reviews | Active since Mar 2011
Internet down for the 100th time
<p>What can I say this is probably my 5th complaint about Neotel on HELLOPETER, I truly believed they had something good going on, prices seemed fair speed was fine and it offered some competition to the other telecom services.</p> <p>But after countless dissapointment with the new contract I took out, I might as well go to the competitor. Can someone please get back to me, this is the 3rd week that I am without internet, I have contacted the store, call centre, technicians, but still cannot get a straight answer to what is wrong with my connection, seems like your guys could not be bothered!</p> <p>I was offline most of the month and refuse to pay for June, I have spent so much money on data as Neotel could not provide the service.</p>
It is 11am and no one has contacted me yet, this query has been coming on for 3 weeks!!
It is 11am and no one has contacted me yet, this query has been coming on for 3 weeks!!
I have received an email from talk2us, and I find this email to be very insulting as the person at the behind the email did not bother to research my request for a refund correclty, if he did he would have seen that I have been offline for the last 3 weeks, not two days as stated, and for the 100th time I DO NOT SWITCH MY PLUGS OFF everything is plugged in 24/7 the only thing off is your SERVICE!! . I am requesting for a refund for June 2017 once again, please recheck you stats and get back to me. I am still offline, and its July already, the tehnician is only coming out tomorrow, I refuse to pay for a non existing service!
I have received an email from talk2us, and I find this email to be very insulting as the person at the behind the email did not bother to research my request for a refund correclty, if he did he would have seen that I have been offline for the last 3 weeks, not two days as stated, and for the 100th time I DO NOT SWITCH MY PLUGS OFF everything is plugged in 24/7 the only thing off is your SERVICE!! . I am requesting for a refund for June 2017 once again, please recheck you stats and get back to me. I am still offline, and its July already, the tehnician is only coming out tomorrow, I refuse to pay for a non existing service!
The last email i received concerning this matter was 2 weeks ago, can I please get feedback.
The last email i received concerning this matter was 2 weeks ago, can I please get feedback.