Internet down for days

<p>On thursday evening, I arrived home only to discover that i could not connect, I contacted the call centre and logged the complaint, they said a technician will call me in 24 hours. I specifically said please do not call me on the land line as I work like a normal person, please contact me on my cell phone. This information was ignored, I checked my land line and I received a missed call. I called the call centre again Friday evening only to be told there is nothing they can do. I was without internet for four days now, when i called today, I am being tranferred from pillar to post with no solution in site. This is unacceptable, I am paying for a service and Neotel is not delivering, I am all for supporting smaller companies, but seriously I don't feel that Neotel is offering any support for there customers. Did they forget we are actually paying for a service!</p>